Privacy Policy

Privacy Policy

Introduction

Welcome to https://dhow-cruise-marina-offers.terratrek.net! We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://dhow-cruise-marina-offers.terratrek.net.
  2. Mobile applications and software we offer.
  3. Online services and products provided by us.
  4. Any interactions through email, phone, or text messages initiated by our team.

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy practices, governed by their respective privacy policies.

Processing Activities

Your personal data is processed in various ways when you:

  1. Sign up and use our applications as an authorized user.
  2. Visit our website, especially if you provide any information through forms or contact us.
  3. Subscribe to receive newsletters, promotional emails, or other communications from us.
  4. Make purchases on our platform or through associated services.

Personal Data Collection

We collect different types of personal data, which can include:

  1. Account Information: Your user name, login ID, and password used to access your account.
  2. Payment Information: Details related to payment methods you use for transactions on our platform.
  3. Financial Information: This may include banking information, credit card numbers, and transaction history (when you make a purchase).
  4. Purchase Information: Products or services you have bought from us, along with order details.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile phone numbers for user authentication and analytics.
  6. Location Data: GPS coordinates or other location-based data when you use our location-based services.
  7. Feedback and Reviews: Comments, suggestions, and reviews you provide about our products or services.
  8. Social Media Information: If you connect your social media accounts to interact with us, we may collect data from those platforms (with your consent).
  9. Product Information: Details about the products that interest you or that you purchase from us.

We gather this data through direct user input, our automated systems, and partnerships with third parties who provide us with aggregated information.

Cookies

To enhance your experience and for analytical purposes, we use cookies:

  1. Strictly Necessary: These cookies ensure core functionalities like secure logins and language preferences.
  2. Preference: They remember user settings to personalize content.
  3. Analytics: Used by our analytics tools to gather insights about website performance and user behavior.

Users can manage non-essential cookies through our Cookie Manager, allowing you to control your cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes it was collected for, or as required by law. Once the retention period expires or when the purpose is fulfilled, we delete or anonymize the data securely.

Security Measures

To safeguard your information, we have implemented robust security measures:

  1. Encryption of data during transmission and storage.
  2. Engagement of secure third-party processing partners who adhere to strict privacy standards.
  3. Regular reviews and updates of our security protocols.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you are a parent or guardian concerned about one of our services, please contact us using the information provided below.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  1. Access and Rectification: The right to request access to and correction of your personal data.
  2. Erasure and Restriction: Ability to ask for the deletion or restriction of processing of your data under specific circumstances.
  3. Data Portability: Requesting a copy of your data in a structured, commonly used format.
  4. Objection: Right to object to the processing of your data for certain purposes.
  5. Non-Discrimination: Protection from unfair treatment due to exercising your data protection rights.
  6. Appeals and Complaints: The right to file appeals or complaints with our privacy regulatory authorities if you believe your rights have been violated.

To exercise these rights, please reach out to our Privacy Team at the contact details provided below.

Changes to Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. Any significant changes will be notified on our website with an updated revision date.

Contact Information

For any questions, concerns, or requests related to your privacy: